Help Desk

Computer & Technology Help Desk Services

Dolomite offers UNLIMITED computer help desk support to customers of all sizes. Our computer help desk services integrate seamlessly with existing customer environments to provide a comprehensive solution for any client – regardless of size, type or location. Once contacted for support, we can quickly access your computer and resolve issues immediately, without having to take extra time to come to your office, minimizing your downtime. Computer help desk services include:

  • Unlimited Computer Technical Support to End Users
  • Real-Time Application Training
  • Answers for “How-To” Questions
  • Dedicated Workstation Support
  • Dedicated Server Support

Dolomite’s technical and non-technical help desk solutions can improve your business efficiency and solve your computer technical needs, regardless of whether they are simple or complex issues. Our help desk service does not stop at just the computers. With Dolomite’s Help Desk server, you can receive support on printers, routers, switches, phone systems, POS equipment, and more. Dolomite supports equipment from IBM, Dell, Compaq Computers, HP, Toshiba, 3Com, Nortel, Cisco Systems, Untangle, Acer, Lexmark, and many others.

Business Assisted Help Desk

Already have IT Support on site, but need additional assistance to reduce work-load? Try our Business Assisted Help Desk service, and learn how we can seamlessly integrate into your environment to complement your technical personnel. The Business Assisted Help Desk service can be a second and third tier support level giving every opportunity for in-house personnel to resolve issues and reduce technical costs.