Let a Managed IT Services Company Help You to Decide which Anti-Virus Software Is the Best for You

August 7, 2013 by ·

When it comes to anti-virus software, there is no one better to help you to identify the best software than a managed IT services company. There are plenty of anti-virus programs out there, all claiming to be infallible, but making it really hard for ordinary people to verify that and make the right choice.

However, if you consult a managed IT services company, such as Dolomite Technology, their employees will explain to you what benefits anti-virus software brings and what your priorities should be, helping you to asses which your best option is.

An anti-virus is not a luxury, but a must, as it will prevent, detect and quarantine, delete or block viruses, as well as other computer malware, such as adware, Trojans, worms, spyware, etc.

Although installing and using an anti-virus program is not so difficult, the reasons why you need to contract a managed IT services company go from learning how to pick the right program, to making the right settings depending on the purpose with which the computer is used, what you need from it and what you want to protect, among others.

Furthermore, a specialist can always employ a better and more complex anti-virus system in order to detect the malware on your computer, as many of these infestations are slicker and escape a non-expert.

Another problem about running anti-virus software, especially if you are an inexperienced user, is that you will most likely not understand the language employed, so will not know what decisions to make when the program asks for your confirmation or action. This could lead to deleting important files, which, although infested, are still very much required by your computer in order to run normally.

You therefore need to rely on experts with a vast experience in using anti-virus, anti-spyware and anti-malware solutions. At Dolomite, our professionals have a wide experience in dealing with issues like installing anti-virus software, running a scan and deciding how to get rid of a virus without losing precious information from your computer.

At Dolomite, we listen to your questions and requests, we evaluate all the information you give us and we offer professional solutions, so that you never again have to worry about the safety and integrity of your system. With our managed IT services, you can forget all about viruses and their harmful actions!

Filed Under: Anti-Virus, Security · Tagged: , , ,

Off-Site Data Backup with the Help of Managed IT Services

March 28, 2013 by ·

The off-site data backup solutions offered by Managed IT Services are frequently used as part of recovery plans to prevent the loss of important data, should a disaster happen. This type of data protection involves the use of storage devices or data centers with the purpose of removing data from the main system and storing your files in data vaults.

These easy-to-use and cost-efficient solutions provide enhanced protection for your data – all you need is a provider of managed IT services and a broadband connection to the internet. Your service provider will install a piece of software on your computer that will select the data to be transferred to the storage device; then, it takes care of the encryption and compression of your data and transfers the data to the storage center. Encryption is important, because it makes your data unintelligible for intruders who do not possess your unique encryption key. After transfer, the data stored in such storage sites called vaults is instantly accessible to you on a password-authorized basis.

Additional Benefits of Utilyzing a Managed IT Services Provider

Besides being safe and comfortable, this type of managed IT services comes with a number of additional benefits and advantages:

  • Off-site data backup is a very cost-effective storage solution, as it does not require you to invest extensively into your own storage devices and into the maintenance of these devices. Customers usually pay a monthly fee to the Managed IT Services provider and the plans are customized to the customer’s needs.
  • Off-site storage solutions use encrypted network connections, making them highly reliable and safe.
  • Your data is regularly and automatically backed up. This means that the storage of your files and the maintenance of the storage media is no longer handled by one of your employees, so you and your personnel can focus on your business-related tasks more efficiently. Automated off-site backup systems also eliminate the possibility of human error, like mixing up or losing storage devices.
  • Service providers usually store your archives in multiple vaults, and they archive previous versions of your files and deleted files as well.

24/7 monitoring, assisted implementation, flexible and personalized storage options and permanent technical support – these are the features that characterize the best providers when it comes to offsite backup solutions. As one of the most appreciated providers of off-site backup options, Dolomite integrates all these features into their Managed IT Services, so that you can be sure your data is safe at all times.

Filed Under: General News · Tagged: , , ,

The Benefits of a Reliable IT Remote Repair and Computer Support Service

March 7, 2013 by ·

With everything being online these days, it is no wonder that many companies choose a remote computer support service over old fashioned ones for dealing with their computer repair issues.

Of course, depending on the skills of the remote technicians and the types of remote software they have at their disposal, the quality of their computer support services can differ both in terms of time and efficiency; however, when compared with regular, onsite computer repair, these types of services are much more superior in a variety of ways.

What Is Remote Repair Computer Support All About?

A remote repair session basically involves companies that offer repair services with the help of a special type of software that allows their technicians to temporarily take control of your computer remotely (through the internet) in order to deal with the problems you may have.

These can include driver installation difficulties, antivirus software installation and malware removal, wireless network setup, finding the causes of various crashes, as well as many other software or OS related issues you may have.

Also, professional remote repair firms can connect to virtually any type of device, be it a laptop or desktop computer or a mobile device such as a tablet PC. In the case of most companies, you can ask for remote assistance any time of day, and you can benefit from their highly advanced skills to solve any software related issue in a matter of minutes.

The Main Advantages of Remote Computer Support

The most important benefit of having a remote technician solve your computer-related problems is speed. Remote access can be granted in seconds, and your technician will be able to become familiar with your problem without having to ask your about it on the phone.

Also, it has been determined that more than 98% of all problems can be solved remotely, so, unless your computer presents a special case, you won’t need to wait for a computer expert to come to your home or office.

This also poses a matter of convenience for many people who are uncomfortable with having a stranger in their home. It is much more comfortable to just sit back and allow the company representative to work on their problem without disrupting their daily activities.

Moreover, you can completely avoid the inconvenience of scheduling service calls and waiting for the technician to arrive later than scheduled.

Even though you can’t get the benefit of having your video card or hard drive replaced through remote repair, when it comes to software support, most potential problems can be solved in a far more convenient way through remote computer support than any other method currently available in the industry.

Filed Under: Computer Repair, General News, Microsoft · Tagged: , , , ,

The Fortinet Antivirus – Safe Navigation at All Levels

February 7, 2013 by ·

The Worst Enemies of Nowadays Businesses – Malware Infections

Servers, networks and endpoints are constantly threatened by malware infections and their protection or cleaning costs more and more companies, from government agencies to manufacturers and service providers huge amounts of money. Leaving the financial implications aside, when problems occur, solving them takes valuable time, that could be used for more productive purposes, not to mention that, on most occasions, the process leads to the loss of important data.

The information that is not lost could always leak and be used by your competitors or third parties, and that can be very serious, especially if we are talking about bank accounts or new products designs. To top all these, there are some powerful viruses out there, capable of taking down entire networks and of deleting valuable information from databases and servers.

Excellent Performance

The Antivirus technology developed by Fortinet uses the latest viruses signatures and the highest performing detection engines in order to ensure real time protection on several layers, against old, common, new and rare malware, from viruses to spyware, worms and not only, no matter if they threaten the safety of websites, email systems or file transfer means.

The performance of the Fortinet Antivirus is ensured by the FortiASIC™ Content Processors, a significant part of the FortiWiFI and FortiGate, two important Fortinet products, responsible for accelerating the process of scanning signatures and that of detecting heuristics or anomalies of any kind. The performances delivered make this antivirus perfect for protecting any assets, from entry-level appliances to data center platforms and several gigabits core networks.

Flow-Based Inspection

The security platforms of Fortigate include three antivirus databases that are proxy-based and a flow-based antivirus option. The latter allows the scanning of files of any format or size, without compromising on performance. The inspection option, flow-based, makes possible the scanning of compressed files, all with the purpose of detecting hidden threats. You have the freedom to choose any antivirus engine, but your choice influences the balance between performance and security, so it has to be made responsibly.

Complete Protection against Malware

The common protocols in the tunneling field can benefit from the encryption/decryption performances like L2TP, PPTP, SSL, IPSec and host integrity on-demand verification, allowing the inspection of the encrypted content, like the traffic sent through VPN connections.

Fortinet, through its antivirus, supports SMTP, IMAP, POP3, HTTP, P2P, IM and FTP content inspection, even in compressed files.  In order to provide protection to endpoint devices as well, the FortiClient™ security agents extend their action over remote desktop computers, smartphones and laptops, even if they operate outside the network perimeter.

Fortinet FortiGuard Services

The Fortinet antivirus is regularly activated through the FortiGuard Services. The FortiGuard team in charge of threat research came up with competitive, last hour updates for the antivirus signatures and with easy to implement protection measures against any threats identified at the content level.

To conclude, Fortinet Antivirus is the service that can make the difference between highly performing websites and servers and activity blockages or unnecessary investments.

About Dolomite

Dolomite Technology is a Managed Service Provider that provides services and consulting on technology services to customers across the nation. A core concept of of Dolomite’s service portfolio is security services. To learn more about Dolomite services please contact us. We are more than happy to discuss Fortinet or other security services.

Filed Under: Anti-Virus, Security, Spyware · Tagged: , , , ,

Important Computer Tips For First Time Users

November 26, 2012 by ·

Whether you are an experienced computer user or using computer for the first time, you must keep certain simple things in mind. Otherwise, due to some common mistakes you might have to pay big price. The first computer tip you should remember that you are using a sophisticated electronic device and it certainly needs to be handled with care. There are many computer services company that offer tech support to deal with PC related issues.

In many cases it is seen that the computer users don’t shut down the computer properly. They just switch off the power button. This is very dangerous. If you do the same thing repeatedly, the operating system of the computer can crash or hard drive can also go out of order. Both of these two things can give you headache. To avoid this, shut down the computer properly. Go to the start menu and chose to shut down your computer.

Don’t forget to save your work. Even experienced computer users make this silly mistake. For instance, you have worked really hard to prepare a document. And know how frustrating it is if you shut the computer down without saving it. In fact, it is better to save the work in regular intervals.

Another computer tip is to remember to back up your important data. Since computer is an electronic device, it can malfunction anytime. Your important data might also be lost due to virus problem. So, it is better to back up your data in regular basis. You can use CD, DVD or an external hard drive in this regard. In the market, you will get external hard drive of various sizes and prices. These are also very easy to set up. You just need to connect the devise to your computer and then select the option to back up your computer. You may also want to look at professional off-site data backup solutions as well.

Another important computer tip is that you should never delete unknown files on your computer. There are a number of important files that help the operating system to run properly. If you delete an important file, this may do some serious damage to your computer and it can crash. If you aren’t sure about the importance of the file, you can talk to an it services provider, or you can browse the internet.

If you are using the internet, your PC might get affected by viruses anytime. So, it better to use antivirus software to protect your computer from viruses and other malicious objects. There are a number of antivirus software available in the market. McAfee, Eset, Kaspersky, Symantec, AVG, FortiNet, etc. are some of the renowned names in this regard. You can try with their trial versions. If the experience is satisfactory, go for the full version.

These are some common tips that you should keep in mind to enjoy the best computing experience.

Filed Under: Email News, General News · Tagged: , , ,