What Is a Computer Virus and How to Protect Yourself Against It with Managed IT Services

March 14, 2013 by ·

Computer viruses come in all shapes and forms, and they pose a permanent threat to your software, your files, even your hardware – a threat efficiently eliminated by Managed IT Services by providing permanently updated anti-virus solutions for your system.

Computer viruses are extremely varied. They do not behave the same way, they do not replicate or harm your computer the same way. Here are the most frequently encountered types:

  • Trojans – these programs look like useful, legitimate tools that perform a certain function on your computer, but, once installed, they can damage your computer by ruining or deleting certain files, and they compromise the security of your system by providing another computer access to your contents.
  • Worms – this virus subclass spreads through your system by replicating itself infinitely. Worms can send themselves through email systems without human aid, burdening your system so much that servers and individual computers may not be able to handle the surge of data and stop responding.
  • Macro viruses – they use the macro language of certain applications to spread themselves, and they usually infect spreadsheets and text documents.
  • Time bombs – these viruses are programmed to set off at a specific time, or their “explosion” is triggered by a certain pre-programmed event, like the person who created them gets fired.

Managed IT services can protect your computers against all these malicious attacks. These services take over the security management of your computer system and they provide permanent monitoring, virus scanning and instant response to attempted virus attacks. Managed anti-virus services perform scans and clean-ups through software installed on the computers licensed; outsourcing virus protection by turning to a service of this type also means that you will not need servers or expensive software of your own to scan your system, allowing you to reduce both capital costs and overhead expenses.

Managed IT services are not free, but the fees paid are insignificant compared to the costs of replacing the software and hardware damaged on the event of a virus attack, not to mention the costs caused by data loss and IT downtime.

If you are looking for a reliable, reputable provider of managed IT services, Dolomite is one of the best possible choices: their managed IT services are not only reasonably priced, but also comprehensive, using the latest technology to provide 24/7 system monitoring, with state-of-the-art virus protection included into many of their business packages, free of charge.

Filed Under: Anti-Virus, Computer Repair, General News · Tagged: , , ,

The Benefits of a Reliable IT Remote Repair and Computer Support Service

March 7, 2013 by ·

With everything being online these days, it is no wonder that many companies choose a remote computer support service over old fashioned ones for dealing with their computer repair issues.

Of course, depending on the skills of the remote technicians and the types of remote software they have at their disposal, the quality of their computer support services can differ both in terms of time and efficiency; however, when compared with regular, onsite computer repair, these types of services are much more superior in a variety of ways.

What Is Remote Repair Computer Support All About?

A remote repair session basically involves companies that offer repair services with the help of a special type of software that allows their technicians to temporarily take control of your computer remotely (through the internet) in order to deal with the problems you may have.

These can include driver installation difficulties, antivirus software installation and malware removal, wireless network setup, finding the causes of various crashes, as well as many other software or OS related issues you may have.

Also, professional remote repair firms can connect to virtually any type of device, be it a laptop or desktop computer or a mobile device such as a tablet PC. In the case of most companies, you can ask for remote assistance any time of day, and you can benefit from their highly advanced skills to solve any software related issue in a matter of minutes.

The Main Advantages of Remote Computer Support

The most important benefit of having a remote technician solve your computer-related problems is speed. Remote access can be granted in seconds, and your technician will be able to become familiar with your problem without having to ask your about it on the phone.

Also, it has been determined that more than 98% of all problems can be solved remotely, so, unless your computer presents a special case, you won’t need to wait for a computer expert to come to your home or office.

This also poses a matter of convenience for many people who are uncomfortable with having a stranger in their home. It is much more comfortable to just sit back and allow the company representative to work on their problem without disrupting their daily activities.

Moreover, you can completely avoid the inconvenience of scheduling service calls and waiting for the technician to arrive later than scheduled.

Even though you can’t get the benefit of having your video card or hard drive replaced through remote repair, when it comes to software support, most potential problems can be solved in a far more convenient way through remote computer support than any other method currently available in the industry.

Filed Under: Computer Repair, General News, Microsoft · Tagged: , , , ,

Avoiding Outages With A Computer Support Company

November 21, 2012 by ·

One thing that operations managers loathe is network downtime. Downtime at the office can be explained as a scenario wherein operations simply cannot continue. One of the top reasons that businesses generate downtime is the failure of IT technology, specifically computer equipment. For instance, in the event your office’s email servers stop working then interoffice communications would usually cease. Even simpler, printer malfunctions can lead to downtime whenever you wait for jammed paper to clear up.

Thus, companies are often in the lookout for methods to to curb the downtime. One solution they might implement to remedy the issue and to prevent issues from reoccurring is to contact an IT services company, such as Las Vegas computer service company Dolomite Technology. Computer support firms can assist you solve the problem you may be facing.

24/7 support

Frequently, breakdowns take place in times when individuals are not actively monitoring the problem. This might occur late into the shift and can often cause troubles the very next day. If your monitored by a computer support company to provide you round the clock service, then you would not have to hold off until the very next day to detect or even fix the problems.

The computer support company can easily monitor your systems regardless of your own company’s staff are present. This would lead to a quicker response time than having to wait until the next day, avoiding the lengthy down times that managers hate. The computer support company can immediately begin to take action to resolve the issues once they are identified regardless of what time of day they are found.

Knowledgeable Experts

Another common cause of downtime is the assessment and investigation that is caused whenever a concern is discovered. Usually activity is stopped as IT experts might need to complete a thorough review of exactly how the issue emerged.

By getting in contact with a computer support company, you’d be in a position to bank on their IT technician’s professional understanding of how to handle the assorted computing devices and the nuances around them. As a result investigation and assessment time is greatly reduced.

The help of a computer support company’s team of professionals streamlines the time required for a solution to your computer problems.

Fast access to parts

Lastly, a computer support company can have a far wider network from which to access replacement parts and accessories for the busted equipment. Usually, in-house purchasing would need to go to a single supplier and pray that they’ve got the parts that are required on your fixes.

A computer support company as a partner will have more options and more contacts to call on should it be necessary.

Filed Under: General News · Tagged: , , , , , , ,

Top Family Owned Business in 2012 Award for Dolomite Technology

August 15, 2012 by ·

Thank You Las Vegas for Making Dolomite a Top Family Owned Business in 2012.

Dolomite Technology was awarded the distinction from the Las Vegas Business Press in August 2012.

It is both an honor and a privilege to continue to serve the Las Vegas and Henderson communities. We look forward to continuing that work in the future.

Dolomite Technology- Top Family Owned Businesses in 2012 Award

Dolomite Technology-Top Family Owned Businesses in 2012 Award

Filed Under: Email News, General News · Tagged: ,

Тhе Sophistication іn Malware

August 12, 2012 by ·

Malware writers tend tо write fоr systems thаt аrе thе mоstlу wіdеlу usеd. Malware writers rесеntlу began adopting thеsе methods оn а large scale tо help lure users tо open messages аnd click оn attachments. That’s whу thе malware terminology hаs evolved frоm basic Trojans, virus аnd spywares tо crimewares, krugueware аnd sо оn

Malware Threats
The main concept оf scanners іs tо protect а system bу catching malwares wіth signature database: thеу block оnlу whаt thеу knоw. Ноwеvеr, experts іn safety estimate thаt thе authors оf malwares constantly accentuate thеіr efforts tо encrust thеmsеlvеs іn thе mobile peripherals. Malware threats аrе bесоmіng mоrе аnd mоrе sophisticated. Аnоthеr worrying trend іs thаt mаnу оf thеsе spy malwares аlsо include multiple destructive capabilities. Installing аnd updating antivirus software whісh monitors communications аnd prevents unauthorized programs frоm bеіng run remains thе best form оf protection аgаіnst malwares.

The limits оf signature database file protection аrе evident:

  • Anу programmer саn create hіs оwn malware fоr hіs оwn goal: thе lеss hіs tool іs noisy, thе mоrе hе hаs chance оf success. Ѕіnсе а malware іs nоt discovered іn thе wild, аnd reported оr submitted, іt саn stіll be unknown fоr а long time.
  • Antivirus іs mоstlу designed tо combat malwares, аnd nоt attacks.
  • Evеn thе mоst exhaustive malwares databases саn’t tаkе thе census оf АLL аvаіlаblе threats.

Also, prior tо Vista, thе vаrіоus Windows versions wеrе pretty muсh wide open, full access, making іt rеlаtіvеlу easy fоr malware tо abuse a system. Іf уоu usе а webcam fоr online chatting, уоur computer mау bе аt risk frоm а nеw strain оf computer malware thаt gіvеs hackers control оf уоur webcam, enabling thеm tо turn іt оn, capture video аnd send іt bасk асrоss thе Internet. Mark Sinclair, Trend Micro technical services manager sауs, “Malware thаt allows hackers tо peep thrоugh webcams аrе stealthy programs, nоt easily detected bу thе average user”.

If а notebook wіth аn internal webcam іs infected wіth оnе оf thеsе malwares, sоmеоnе mау bе spying оn уоu thе nехt time уоu turn оn уоur computer. Іn addition tо malware thаt tаkе control оf webcams, TrendLabs hаs аlsо rесеntlу detected software thаt tаkеs screen shots оf whаtеvеr programs аrе running оn а computer. Аnоthеr worrying trend іs thаt mаnу оf thеsе spy malwares аlsо include multiple destructive capabilities.

Installing аnd updating antivirus software whісh monitors communications аnd prevents unauthorized programs frоm bеіng run remains thе best form оf protection аgаіnst infection. Dolomite would also recommend regular audits and continues updates of your computer system.

If you have any questions regarding problems with your computer, please let us know. Dolomite – Your Technology Source.

Filed Under: Anti-Virus, Computer Repair, General News, Spyware · Tagged: , , , , ,